Netflix addresses delayed shipment issue by offering 15% credit to the customers.

If you are a Netflix customer and you shipped your latest DVD back this week before Friday, you might be wondering that why Netflix hasn't received that DVD and mailed the next one up in the queue. Apparently, they had some issues at their shipping centers and Netflix has addressed this issue by apologizing on the members' home page and offering 15% credit in the next billing. What a great way of customer care and doing business without having brick and mortar stores. Really appreciated......